Terms & Conditions

  1. Refund Policy: If you change your mind and would like to cancel your online order, you are entitled to a cooling-off period of 14 days from the date of receiving your Electronic Boarding Pass. UPILOT Teo will issue a refund to you no later than 14 days after having received a request to cancel the order. There are no refunds after the 14 day period has elapsed. To cancel your order and request a refund; send an email to info@upilot.ie.

  2. We promote a range of Flight Experiences for sale via our Online Shop (PayPal "Buy Now"), these promotions constitute invitations to treat and they are not an offer from us to you. Any order that you submit represents an offer by you to contract with us. We reserve the right to accept or reject any such offer from you.
    We will confirm our acceptance to you by sending you an e-mail that contains an Electronic Boarding Pass. The Contract between us will only be formed after you receive this Email Confirmation.

  3. The Electronic Boarding Card is an open-dated ticket for a Flight Experience provided by UPiLOT Teo. The Flight Experience must be reserved on a date not later than 12 months (365 days) from the Electronic Boarding Card purchase date.

  4. The Electronic Boarding is not a gift voucher and shall not be used as a substitute for money in the purchase of goods or services, or otherwise exchanged for goods or services. The Electronic Boarding Card shall be used exclusively to reserve a date for a Flight Experience at UPiLOT Teo.

  5. Reserving your Flight Experience; Booking are subject to availability. Advanced Booking is essential and by prior appointment only. Allow a minimum of 14 days’ notice when making a reservation. Bookings can be made by sending an email to info@upilot.ie or by using the contact form on the website at upilot.ie/contact.html.

  6. Your Flight Experience will be considered null and void in the event that you fail to attend at the agreed time and date of the reservation, unless you provide a minimum of 3 days prior notification by email to info@upilot.ie.

  7. uPILOT Teoranta reserve the right to change our terms & conditions of use or policies regarding the use of our website (including those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on this Website.

  8. uPILOT Teoranta reserve the right to relocate the flight simulator without prior notice to any location(s) within the Republic of Ireland.

  9. Our terms & conditions are governed by and construed fully in accordance with the laws of Ireland. You and we agree to submit to the exclusive jurisdiction of the courts in Ireland. If any provision(s) of the terms & conditions is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

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